Help > Getting Started

How do I get Trutap?
Easy, simply go to the homepage and click 'Get download link'. Then follow the instructions to download the application onto your mobile phone and away you go! Or you can go to m.trutap.com on your phone's mobile browser.
What do I need to use Trutap?
To get the most out of Trutap you will need a supported mobile phone and a data plan that allows you to connect to the Internet from your phone. You can find out if you have a data plan by calling your network operator.
Is my mobile phone supported?
Very likely. Trutap is supported by a large number of more recent phones. A full list of supported phones can be found here
Will you support more mobile phones in the future?
We are always adding new phones to our supported list so it's worth checking back regularly to see if your phone is there. If you have a phone that you think we should be supporting then please let us know
What if I change my mobile phone?
If you change your phone you will need to download Trutap onto your new phone
Is my mobile network supported?
Most networks around the world are supported, as long as they allow you to download applications. If you are unsure then contact your operator and ask them if they allow you to install third party applications on your mobile phone.
Does Trutap work with 3G?
Yes. However some operators restrict the downloading of third party applications, so you may need to check with your operator first.
Do I need an account?
Yes, you'll be asked to sign up for an account to get Trutap.
Do I need a special phone plan?
As long as your plan allows data connections you should be fine. If in doubt, contact your operator.